Customer Testimonials
We had a great experience. Luis is a pleasure to work with.
I have always had a wonderful experience here, as the staff members are consistently professional and go above and beyond to assist with any needs. I truly enjoy visiting this location, and I would like to commend Jason for his excellent management, as well as the drivers who are both attentive and efficient when picking up and dropping off my vehicle for the necessary services.
Everyone there seems friendly and at your service! Not pushy, just honestly happy to meet you. Their people all interact well between departments so you never feel lost as you move from one area to another.
Jacob was a great Salesman, he delivered an excellent performance!!! Jacob was the best even after the purchasing
Rabih was helpful, patient, and has an incredibly contagious smile. He did everything he could to make sure that I left the dealership happy with my car. 10/10 experience and will absolutely be using this dealership again.
Everyone at Lexus Sarasota was pleasant to deal with, had the best price on the new 350ES hybrid, and our salesman Tyler was quick to respond to any questions we had. The car was ready at the promised time, and the very patient tech specialist spent over an hour introducing us to the technology! We've never had a better experience buying a car!
Carl was fantastic, got exactly what we wanted & a very easy transaction. Thanks again Carl!
Ana is a breath of fresh air. We connected via text answering all my questions since I knew what I liked but could not come down to see her til later part of September. Ana was very patient with me explained everything in details during my test drive. Never once did I feel pressured by her.
Good experience at Lexus of Sarasota. Very attentive and professional. Kept me informed while my car was being serviced.
I have been in Sarasota for 4 years. In that time Lisa has become a trusted advisor over going above and beyond to ensure that both me and my car are well taken care of. Ask for her mention my name you won't be disappointed.
Our sales person, Olga Olsen, was very knowledgeable and pleasant to work with. She was prompt and courteous answering our questions and addressing our requests.
I had such a great experience with Lexus from start to finish. A special shoutout to Hannah Martinez in Sales, who was wonderful to work with. I was waiting for a very specific NX 350h, and Hannah kept me updated throughout the process, answered all of my questions, and made sure everything came together when the right vehicle arrived.
Matt in Finance was equally professional, efficient, and made the financing process straightforward and stress-free.
Buying a new car can sometimes feel overwhelming, but Hannah and Matt made the entire experience easy, comfortable, and genuinely exciting. I really appreciated the personal ... Read More Google - Sep 23, 2026
Ana Lima made buying our 2026 NX350 a genuinely enjoyable experience. She was patient, knowledgeable, and never once made us feel pressured. She answered every question we had and let us take our time making the decision. If you're shopping at Lexus of Sarasota, ask for Ana. Jillian Guilbart, our Delivery & Tech Specialist, answered all our questions at delivery. Not rushed at all — very personable. One note about this dealership: no dealer add-ons are added to sticker prior to meeting with finance. You choose additional add-ons at that time. We would buy from them again.
Best experience I've ever had at a dealership!
We just bought a certified used Lexus from Lexus of Sarasota. If you are buying used, look the car over multiple times and thoroughly. We got to test drive if for maybe ten minutes, which was not long enough. There were many things wrong with the car, ripped leather, scratches on back interior side panels, chip in windshield, no caps on tire valves, seal of sunroof was bad. We were led to believe because it was a certified car, it was in fantastic condition. In my experience, in working with car dealerships professionally and personally, Lexus of Sarasota needs a ... Read More DealerRater - Sep 23, 2026
I went to BMW, Audi and Lexus and Olga is the reason I decided on Lexus. She wasn't pushy, was super helpful and very patient w me. She treated me like a friend and not just a sale and she truly wanted me to make the best decision for myself. Thank you so much, Olga, you are the sweetest! Everyone was extremely kind and helpful. Kaleb also did a great job and spent a lot of time w me showing me all the features of the car and offered his help/support anytime. Greatly appreciated!
The employees were very friendly and attentive. We would highly recommend this dealership!
Randy was terrific no hard sell at all. The brand sells itself! A good guy and the facilities are clean spacious and offer an assortment of snacks and drinks
Rabih, you are the best! Thank you for all your help, you did all the process very simple.
I had an excellent experience with everyone I worked with to get my new car. I highly recommend working with Tom!
I just took delivery of a brand-new 2026 Lexus GX 550 Luxury+ in the rare Incognito Gray colorway through Kevin Kasey at Lexus of Sarasota, and the entire out-of-state transaction was a masterclass in luxury automotive service.Coordinating a high-end vehicle acquisition from thousands of miles away can easily become a logistical headache, but Kevin made it completely seamless. He operated with absolute integrity, total transparency on the numbers, and zero dealership games. He kept me updated at every single major milestone and went above and beyond to ensure the truck was perfectly prepped and seamlessly handed off to my enclosed cross-country ... Read More Google - Sep 21, 2026
I just took delivery of a brand-new 2026 Lexus GX 550 Luxury+ in the rare Incognito Gray colorway through Kevin Kasey at Lexus of Sarasota, and the entire out-of-state transaction was a masterclass in luxury automotive service.Coordinating a high-end vehicle acquisition from thousands of miles away can easily become a logistical headache, but Kevin made it completely seamless. He operated with absolute integrity, total transparency on the numbers, and zero dealership games. He kept me updated at every single major milestone and went above and beyond to ensure the truck was perfectly prepped and seamlessly handed off to my enclosed cross-country ... Read More DealerRater - Sep 21, 2026
Hats off to Hanna and the facility at Lexus of Sarasota.
A very pleasant experience and Jamie kept us informed of all updates on the car we ordered.
👍🏻 Thank you Elexis, Carlos, and Toby for helping me purchase my beautiful Red RX 350!
Great experience with both Robbie my salesman and Shaun one of the managers. Bought both vehicles from Robbie & Shaun I found them both trustworthy non aggressive with nothing but my interest in mind.
First time buying Lexus car. Good experience with the Sarasota Dealership: answer all questions and give you car for your needs.
Very nice person,ready to assistand answer any question,help to make a informative choice
Ana Lima made buying our 2026 NX350 a genuinely enjoyable experience. She was patient, knowledgeable, and never once made us feel pressured. She answered every question we had and let us take our time making the decision. If you're shopping at Lexus of Sarasota, ask for Ana.
I had an excellent experience with Ana as my sales advisor. She had the car I was interested in ready for me to test drive. She showed me some important features of the car. She was up front on pricing and helped me with my trade. There was no pressure from her at all. The dealership was clean and comfortable. The technology specialist helped me get my electronics set up after purchase, which was a HUGE help! I live an hour away from Lexus of Sarasota but plan to do future business with them versus my local Lexus dealership. Good ... Read More Google - Sep 18, 2026
Olga was fantastic! She answered all of my questions, and I had a lot of them. I appreciate her attention to me as a customer. I felt very taken care of and professionally handled in all facets of the experience.
The entire team at Sarasota Lexus was very professional and personable. I was taken care of as soon as I arrived in their showroom.
Just want to thank everyone for a great experience. I was definitely on the right side of the street at Lexus. I love my car and how I was treated.
Good job. Kept me informed
I had no interaction with the dealership, per se, rather solely with sales rep Hannah as she helped guide me through the key decision making process re buying a used SUV, which I ultimately decided against. I had several interactions with her over several weeks. She was always patient and gave me the impression she was more concerned about me making the right decision rather than trying to make a mercenary sale. As a sales staffer she had a rare dedication to provide sincere, empathetic attention to my erratic efforts to find the right SUV, and it is a pleasure ... Read More DealerRater - Sep 16, 2026
I cannot begin to express my gratitude to Lexus of Sarasota. I have purchased many vehicles over the years and I have never felt so valued as a customer. The communication was exceptional but more importantly the salesperson went above and beyond my expectations.
They are so bad at communicating
My husband and I have been with LEXUS for 21 years. We always had Jason Peters for our service rep. until he became manager( VERY WELL DESERVED BY THE WAY).
We were assigned Phil Short as our new rep. At the time, I thought no one could could be as good as a Jason. Well, I was very wrong!! Phill is OUTSTANDING! Phil has a great personality and very patient. He is very clear on what needs to be done with our cars yet he doesn’t pressure.
LEXUS IS VERY LUCKY TO HAVE PHIL.
I am now looking to purchase ... Read More DealerRater - Sep 15, 2026
Mark was so great to work with. He didn’t make me feel any type of pressure. I felt like he truly wanted me to find the best car for my family. Super happy I went with a Lexus TX and had a great salesperson to work with. Thank you!
Took car back for redo of tinting
Best car buying experience I have ever experienced. Sales representative was knowledgeable and helpful.
Christian, sales advisor was absolute pleasure to work with- he was polite, highly knowledgeable, and a true gentleman. He thoroughly detailed the maintenance being performed on my car and offered a clear estimate for when it would be ready. To make experience even better, a loaner vehicle was already prepped and waiting for me to use while my car was in the shop, which made the whole process completely seamless. Outstanding experience!
It was a pleasure working with Ana in sales and with Ryan in finalizing the deal. This was my sixth Lexus. I wouldn't buy anything else.
Davian was fantastic
The Service Dept. was exceptional
I had a great experience working with Mark, he went above and beyond to make sure we were fully satisfied with our buying experience. The communication I had with him over text was great. It only took 48 hours to made my mind and drive there to get the car. In addition to that Ryan helped clarify a few questions we had to make sure we complete a great experience at the dealership.
Was as painless as negotiations can be when buying a car at a dealership. Easy process.
They gave me a fair price and listened to my wants. There was no high-pressure sales. I recommend them.
Knowledgeable and helpful people. Great experience
The experience was great. No one was pushy but super helpful with everything! They treated this old woman like I was more important than the Kia Soul I came in on!
It was easy and quick buying a car there.
My experience with Lexus was exceptional. The sales professionals were courteous and well versed in the industry. The physical dealership was clean and modern. The tech employee was very helpful. And….I love my new car!
Hannah was a complete joy to work with in the purchase of my Lexus CPO. She was very attentive and followed up tremendously even during some warranty repairs. Highly recommend Hannah and your dealership.
The only reason I will not give this a five star review! Nothing to do with the dealer they were great! I was disappointed with the dated technology of my Lexus.
They serviced my car for years, never any complaints. Highly recommend as either purchase or service.
Awesome Lexus dealership. Knowledgeable, courteous, and friendly. Daryl and Leo knew what I was looking for and provided it. Toby helped put all the paperwork together and took great care of us.
Jamie was great and made the whole process as painless as possible even after spending an additional 8K for extended warranty. Jamie is very pleasant to work with,and exceeded our expectations. I would. definitely seek him out when I’m in the market to buy another vehicle. I cannot speak to the finance department because we did not finance the vehicle.
Elexis spent a lot of time with us and answered all of our questions. This was our first Lexus after owning BMW for the last 25 years.
I wanted a specific color and interior, which took 6 weeks to arrive. During the waiting period, Jaime was giving me updates on the car and reassuring me. Luis Ojeda was very pleasant, giving us a warm greeting and welcome, patient and professional in making sure the car was ready to drive out. Alan was also great; he handled the financial aspect of the car. My experience was overall amazing. A week after the purchase, Lexus of Sarasota called to check up on the car to make sure I was good. I highly recommend this location for car purchase. The staff ... Read More DealerRater - Sep 6, 2026
Solved my problem getting the navigation hooked up with my new 2021 RX 350
Olga took such good care of us. Honestly every interaction we had was such a pleasure. The experience from walking in to leaving was so pleasant. They worked with us and our budget and we left the lot with a beautiful car that we love.
Sales people are great! I just purchased my 4th Lexus from them. The entire team is very professional and helpful.
We were pleasantly surprised by the excellent level of service that we recently experienced from Service Advisor Phillip Short and the staff at Sarasota Lexus. We have had Lexus vehicles for about 20 years, but we only recently started to have our latest new vehicle serviced at Sarasota Lexus. We were assigned to Mr. Short, which was our lucky day.
Sarasota Lexus has just remodeled their facilities, which are very nice, but the real treat is the service provided by Mr. Short and the team.
Phillip Short, in short, is the best of the best! He is the consummate professional! He ... Read More DealerRater - Sep 4, 2026
Sales Rep was very helpful and serious about finding us a car we liked. Inventory was pretty low but he found one we really like. Have to give 5 stars to Kristyn who helped us learn the technology on the new car. We came back a few days after purchase and she was great at walking us through the few things we didn't understand. Only thing we felt uncomfortable with was the lack of clarity on the standard warranty. Tried to sell us a 100,000 mile warranty and a bunch of other add-ons. We got the impression there was no other ... Read More Google - Sep 3, 2026
The team here was great from start to finish. Everyone from sales to finance, trucking, and others, were amazingly professional, helpful, personable, and reasonable. Highly recommend!
Damon was exceptional very professional. He listened to what we wanted and made it happen.
I have been in the market patiently waiting to find my unicorn used vehicle for the past year. Parameters were extremely reliable, low cost of ownership and in the range of $10,000. Evidently there's a lot of people like me looking for the same thing because when I did find one, it usually sold fast.
So when I saw the new listing for a white 2011 Lexus ES 350 with 82,000 miles, one owner who had done all the service right there at Lexus of Sarasota, I immediately called and made arrangements to drive from Tampa to look at the car with Luis.
... Read More Google - Sep 2, 2026
This purchase has been seamless and enjoyable. Ana Lima and Matt Parnell were both knowledgeable, pleasant, and responsive. The service department handled the dealer added options efficiently. Don’t hesitate to go here.
I had such an amazing experience here and would absolutely recommend this dealership to anyone looking for a new vehicle! Everyone was incredibly kind, welcoming, and helpful throughout the entire process.
A huge thank you especially to Luis and the manager, Carlos, for going above and beyond to make the deal happen. They were patient, transparent, easy to work with, and made the entire process feel stress-free without ever making me feel pressured or rushed.
I drove away in a car I absolutely love and couldn’t be happier with how everything worked out. Thank you again to Luis, Carlos, ... Read More Google - Sep 1, 2026
I had a great experience at Lexus of Sarasota. The sales rep Luis Ojeda took great care of us. The NX we got is a 2019 but is in perfect condition with under 30k miles and I couldn’t find a scratch on it. The inside of the NX looks brand new. Luis wasn’t pushy always took my calls, made us a video for we were almost 2 hours away.
I’d like to also give a special thanks to Myke Tovar helping to get the deal done. He was especially helpful in the end.
Our daughter loves the NX and ... Read More Google - Aug 31, 2026
Our Service guy Roberto in Sarasota is Actually the BEST we have ever had at Lexus...and we have owned many Lexus cars for many years. He is AWESOME!!!!!
Dean and Scott were great to guide me through what I truly wanted and needed.
Very good experience with the Lexus team here...especially thanks to all (especially Rabih Hachoum) for the extra help and endurance. The experience was made easier by their knowledge. Could have been quite difficult but they stuck with me. Thanks again. Reinhard
Everything went very smooth , everyone was very knowledgeable and super friendly
Flew down from NC because the price of the RX350H was much better at Lexus of Sarasota. Jaime was an excellent salesman who was very knowledgeable about the car and responded quickly if I needed more info after my initial visit. Follow up after the purchase is the best I ever had.
It was by far the best car buying experience I’ve ever had. I live in Naples, and I tried to purchase the same vehicle from dealerships in both Naples and Fort Myers. After contacting Craig Giordano at Lexus of Sarasota, everything changed.
There was absolutely no pressure. Craig worked hard to make the entire transaction as easy and painless as possible. Everything was straightforward, professional, and exactly as promised.
It was worth the drive from Naples, and I wouldn’t hesitate to do it again. Lexus of Sarasota has definitely earned a customer for life. Chris and the entire ... Read More Google - Aug 30, 2026
I went in just to browse, and when I told Ana I wasn't going to be buying for a few months I did not feel pressured at all. When I found something i liked she was willing to do Test drives and tell me everything about the car, Even though she knew there was a good chance I would not be buying. I felt heard, and she let me take my time finding a vehicle that I fell in love with before even asking me about any type of numbers, trade-In or financing. Ana was so easy to work ... Read More DealerRater - Aug 30, 2026
Xavier, in service, was extremely helpful! He was attentive, informative, and friendly…I was pleased…
Seem to have a quality inventory and the staff was easy to deal with . Thanks Lex
My wife and I just purchased our new Lexus ES350h. Really just a perfect car. From the start, Lex, our salesman gave us excellent courteous, knowledgeable, professional help and we can’t recommend him enough. Getting through this transaction was straight forward, no hassle, and we appreciate his friendliness. We’ve bought many new cars over the years and he is the best we’ve experienced. Highly recommend!
Couldn’t have had a better experience buying our car. Everyone was professional and committed to making us happy. Would recommend in a heartbeat.
Excellent service once again from Xavier and his team on my new Lexus! They all go above and beyond what you’d expect from Sarasota Lexus!
We had a great experience at Lexus of Sarasota. A special thank you to our service advisor, Xavier Illas, and technician, Kole Smith, for taking such good care of us.
We mentioned when we arrived that we were a little pressed for time because of a doctor’s appointment, and Xavier immediately arranged a loaner vehicle so we wouldn’t have to rush or worry. They carefully checked the issue with our charger and worked with the warranty department to get a replacement approved.
We were notified that same evening that the replacement had been approved, and by the next ... Read More Google - Aug 27, 2026
From Olga in sales, to Carlos, Alan and Kristyn, everyone was so professional and accommodating. The entire process was probably the best such experience that we have ever had. Thank you so much!
Great customer service, and prompt delivery.