Awards & Recognitions
Many dealerships claim to be above the competition. Very few can prove it, but we have here at Lexus of Sarasota. Our commitment to giving you an enhanced experience at our dealership has been noted, and we are proud to be able to call ourselves a J.D. Power Certified dealership and winners of the 2023 DealerRater Consumer Satisfaction Award. See all our recognitions below and why Lexus of Sarasota should be your first stop for your next vehicle.
Lexus of Sarasota is a J.D. Power 2023 Dealer of Excellence for the Customer Sales Experience. What this means for you is that your experience will be like no other when you visit us. The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.
Not all dealerships can qualify. Those that do must pass a rigorous process:
• First, J.D. Power limits the percentage of eligible dealerships by nameplate based on each brand’s performance in the most recent J.D. Power Sales Satisfaction Index (SSI) StudySM. Only about 20% of franchised dealerships are eligible for consideration under the J.D. Power Dealer of Excellence Program.
• Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.
• Finally, once a dealer passes the initial screening, U.S. and Canada J.D. Power Dealer of Excellence applicants must complete, and pass, an in-dealership process verification, which focuses on eleven J.D. Power Best Practices. Passing dealers must be able to demonstrate a minimum of nine out of the eleven criteria.
When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle.
Lexus of Sarasota was announced the 2023 winner DealerRater Consumer Satisfaction Award. We are consecutive winners of this reputable award since 2015. This award recognizes a select number of car dealerships throughout the United States for outstanding customer satisfaction as expressed through customers’ online reviews posted on DealerRater.
The Dealer of the Year Awards are given to car dealerships that have the highest PowerScore™ in their category based on their brand and region. Consumer Satisfaction Award recipients are among the top 10% of their franchise dealers based on their PowerScore in the U.S.
The Dealer of the Year Awards recognize local dealerships that take the extra time to elevate the consumer experience and seek out feedback for continuous improvement. Winners of this award are known for their exceptional responsiveness and for maintaining high standards for their employee accountability and performance.
We are a recognized dealership – join us today and let us show you why. Stop in anytime to Lexus of Sarasota and start your automotive journey with us.