Staff
Finance
Chuck Johnson
Finance Director
Kenny Clark
Finance Manager
Jozef Trzos
Finance Director
Chris Carter
Finance Manager
Sales
Greg Dowdy
Sales and Leasing Consultant
Tom McOmber
Sales and Leasing Consultant
Grant Gaugler
Sales and Leasing Consultant
Bill Longo
Sales and Leasing Consultant
David Keyso
Sales and Leasing Consultant
Carl Carpenter
Sales
Alex Levando
Sales and Leasing Consultant
Brad Smith
Sales and Leasing Consultant
Eric Gruendl
Sales and Leasing Consultant
Scott Franzinger
Sales & Leasing Consultant
Jeff Serensky
Sales and Leasing Consultant
Myke Tovar
Internet Sales
Devyn Williams
Sales and Leasing Consultant
Marshall Jones Jr.
Sales
Austin Guzman
Sales & Leasing Consultant
Ana Lima
Sales and Leasing Consultant
Mark Brown
Sales and Leasing Consultant
Leo Brinetti
Sales & Leasing Consultant
Armando Gonzalez
Sales & Leasing Consultant
Sara Guilbault
Delivery Specialist & Acquisition Manager
Davian Kerley
Sales & Leasing Consultant
Jeff Gray
Sales & Leasing Consultant
Damon Mills
Technology Specialist
Joe Schad
Sales Advisor
Amanada Farmer
Acquisition Specialist
Service
Jason Peters
Service Manager
Tim Eldridge
Service Manager
Lisa Rubendunst
Service Manager
Debbie Millis
Service Manager
Kipp Kunz
Asst. Service Leader
Management
Daryl Williams
Sales Manager
Chez Gebhart
New Sales Manager
Kevin White
Sales Manager
Shaun Mathis
Sales Manager
Christopher Lima
General Manager
Todd Thoma
Service Manager
Dean Serafine
Pre-Owned Sales Manager
Chuck Johnson
Finance Director
Jan 31, 2023
Walking in the door I found all who I encountered to be
Walking in the door I found all who I encountered to be helpful and kind
Jan 30, 2023
Premises were clean.
Premises were clean. Hospitality area was modern and offerings were sufficient. Personnel were welcoming and pleasant.
Jan 28, 2023
Very professional Mark Brown and chez did everything they
Very professional Mark Brown and chez did everything they could to make this deal happen I am very pleased.
Jan 20, 2023
We have worked with Tom McOmber for years.
We have worked with Tom McOmber for years. As always he has been fantastic. And Chuck was also great.
Jan 18, 2023
We came in just to look and ended up purchasing, but we
We came in just to look and ended up purchasing, but we are very happy, everyone was very helpful and friendly and made the purchase very pleasant.
Kenny Clark
Finance Manager
Jan 30, 2023
Great place, Ana was very easy to work with and was very
Great place, Ana was very easy to work with and was very patient with us. She stayed past closing time and was so sweet!
Jan 29, 2023
Ok the test drive was productive.
Ok the test drive was productive. Negotiations were to the point and the result was acceptable.
Jan 27, 2023
Easy to work with.
Easy to work with.followed up and had answers for me. Wanted to work with me,
Jan 24, 2023
Scott did a great job finding the car for us.
Scott did a great job finding the car for us. Knowledgeable , professional and personable made our purchase very easy and enjoyable. Thanks Scott
Jan 22, 2023
Always consumer oriented and willing to help.
Always consumer oriented and willing to help. Know I will be well taken care of and all issues addressed/corrected. Have been buying cars from the same sales person, Tom McOmber, for more than 15 years; he is exceptional.
Greg Dowdy
Sales and Leasing Consultant
Jan 26, 2023
Service is always on point quick nice and easy makes for
Service is always on point quick nice and easy makes for a easy in and out.
Dec 28, 2022
I received excellent service from my first call with Mr.
I received excellent service from my first call with Mr. Shawn Mathis until I completed the purchase of my new pre driven 2021 350E with Greg Dowdy. Everyone was very timely and helpful.
Dec 22, 2022
Greg Dowdy made it a great experience.
Greg Dowdy made it a great experience. He is very knowledgeable and fun to work with.
Dec 19, 2022
They hard sell the extended warranty plans.
They hard sell the extended warranty plans. Make sure the numbers match what you agreed to.
Dec 03, 2022
Wilde Lexus is the best dealership I've ever worked with,
Wilde Lexus is the best dealership I've ever worked with, by a very large margin. Very accommodating!
Tom McOmber
Sales and Leasing Consultant
Jan 30, 2023
So far our experience was pleasurable, especially with
So far our experience was pleasurable, especially with our salesman, Tom. He took his time, and he was courteous with explanations of a new vehicle.
Jan 27, 2023
I have been coming to your dealership for over 10 years
I have been coming to your dealership for over 10 years to service my cars First was a 2007 EX350 which I purchased NEW in NY. Then I purchased a CERTIFIED 2015 RX350 from your dealership Now i purchased a 2023 RX350H From your dealership it’s the best Car I have ever owned I always had the best service and friendly people I am a return customer because of Jasen Peters-service advisor 5 ⭐️ ⭐️⭐️⭐️⭐️ Salesmen-Tom McOmber 5⭐️⭐️⭐️⭐️⭐️
Jan 22, 2023
Always consumer oriented and willing to help.
Always consumer oriented and willing to help. Know I will be well taken care of and all issues addressed/corrected. Have been buying cars from the same sales person, Tom McOmber, for more than 15 years; he is exceptional.
Jan 20, 2023
We have worked with Tom McOmber for years.
We have worked with Tom McOmber for years. As always he has been fantastic. And Chuck was also great.
Jan 19, 2023
Wonderful experience!
Wonderful experience! All staff were professional. The entire team were knowledgeable, friendly, accommodating and made me feel welcome. Very pleased with my experience at Lexus of Sarasota!
Grant Gaugler
Sales and Leasing Consultant
Jan 29, 2023
Ok the test drive was productive.
Ok the test drive was productive. Negotiations were to the point and the result was acceptable.
Jan 29, 2023
This was a lease buy out.
This was a lease buy out. No haggling, great service provided by all concerned. This is a good dealership with a focus on customer satisfaction. Keep it that way and we will be back.
Jan 02, 2023
Great professional staff they make sure you are very
Great professional staff they make sure you are very comfortable gives valuable advice overall welcoming and get you going as quick as possible
Dec 28, 2022
Excellent service!
Excellent service! Knowledgeable staff, pleasant atmosphere. We love coming back to Lexus for our new vehicles!
Dec 26, 2022
Straight forward, hassle free experience.
Straight forward, hassle free experience. The entire staff was knowledgeable and professional. They have definitely earned a repeat customer!!!
Jason Peters
Service Manager
Jan 31, 2023
GREAT GROUP OF PEOPLE.
GREAT GROUP OF PEOPLE.THE WAIT WAS WELL EXPLAINED. JASSON WORKS SO WELL WITH CUSTOMERS AND STAFF
Jan 30, 2023
Jason is a true gem.
Jason is a true gem. His service knowledge is outstanding. He makes the service encounter like spending time with an old trusted friend. Thank you Jason you're the best!
Jan 30, 2023
Jason does a great job of being customer driven and
Jason does a great job of being customer driven and communicative. However, it is very sad watching what was once an outstanding dealership spiral into mediocrity under the new ownership. Through the years I have had my Lexus's serviced in multiple Lexus dealers in Florida and North Carolina. None of them were even a close second to Wilde Lexus. That is not true anymore. Greeters lack friendliness and enthusiasm, technicians do an incomplete service even for request items, difficult to get a timely appointment, etc. Everything that used to be great, is now gone.
Jan 30, 2023
From the time I pulled up until I left, everyone was
From the time I pulled up until I left, everyone was attentive and very professional.
Jan 30, 2023
Jason is great.
Jason is great. He always answers any questions I have. It's a pleasure working with him.
Daryl Williams
Sales Manager
Jan 31, 2023
Walking in the door I found all who I encountered to be
Walking in the door I found all who I encountered to be helpful and kind
Jan 15, 2023
Always willing to go the extra step for the customer.
Always willing to go the extra step for the customer. Our sales rep, Carl Carpenter was great.
Jan 08, 2023
I will never purchase from wilde lexus.
I will never purchase from wilde lexus. Cars are great, service sucks. Lied to by Dave in service many times. Call me if you want list. Bradford King
Jan 01, 2023
Pleasant staff and provides info.
Pleasant staff and provides info. Know more what to ask about to learn your car.
Dec 24, 2022
Ana is very good and she is very sweet!
Ana is very good and she is very sweet! I came back to buy another car for family with her again! See Ana!
Chez Gebhart
New Sales Manager
Jan 30, 2023
Chris Lima went above and beyond.
Chris Lima went above and beyond. It’s not often that you get that kind of attention from a GM. The communication, attention to detail and follow through on his part as well as his supporting staff was amazing! Thank you Chris and the red of the staff.
Jan 28, 2023
Very professional Mark Brown and chez did everything they
Very professional Mark Brown and chez did everything they could to make this deal happen I am very pleased.
Jan 18, 2023
There is a big black tape on my feder holding it in lace.
There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit!
Jan 17, 2023
This car dealer can’t be any more accommodating.
This car dealer can’t be any more accommodating. From the sales rep to fiancé guy. Follow up is great.
Dec 31, 2022
Marshall was helpful and did everything he could to put
Marshall was helpful and did everything he could to put me in my dream car!
Bill Longo
Sales and Leasing Consultant
Jan 30, 2023
Premises were clean.
Premises were clean. Hospitality area was modern and offerings were sufficient. Personnel were welcoming and pleasant.
Jan 29, 2023
Gave me a realistic time for my 5,000 mile check up and
Gave me a realistic time for my 5,000 mile check up and was finished within that time.
Jan 15, 2023
Bill longo was outstanding salesman.
Bill longo was outstanding salesman. He is very friendly and professional. The whole experience of buying a new car was awesome
Dec 28, 2022
The dealership was very clean.
The dealership was very clean. All of the people were very professional. It was a pleasure dealing with the dealership. Bill waited on us and he was very patient and very professional. We love our new 460 GX. Beautiful and so comfortable to ride in.
Dec 05, 2022
I just bought my 3rd car from Lexus of Sarasota from
I just bought my 3rd car from Lexus of Sarasota from Bill, Chez and the gang! The process was made very easy and I will continue to maintenance my car through them.
David Keyso
Sales and Leasing Consultant
Jan 29, 2023
This was a lease buy out.
This was a lease buy out. No haggling, great service provided by all concerned. This is a good dealership with a focus on customer satisfaction. Keep it that way and we will be back.
Jan 27, 2023
Easy to work with.
Easy to work with.followed up and had answers for me. Wanted to work with me,
Jan 07, 2023
Dave keyso did a great job The 2nd time around we have
Dave keyso did a great job The 2nd time around we have been there one month ago, the dealership wouldn't come down on the cross
Dec 24, 2022
The dealership was very professional and handling this
The dealership was very professional and handling this new car. My only complaint is the missing key fob.
Dec 18, 2022
Carl Carpenter Josef in finance and Jason Peters are why
Carl Carpenter Josef in finance and Jason Peters are why we keep coming back to buy and service
Carl Carpenter
Sales
Jan 18, 2023
Dealership was organized, employees were courteous and
Dealership was organized, employees were courteous and well trained. Liked it very much that this new dealership has continued the tradition and excellence of the old owners and has seen fit to keep many of the people from the old dealership. Makes it still feel like family! Only concern was with the car wash. Did not do a very good job on the exterior wash but interior was well done.
Jan 17, 2023
This car dealer can’t be any more accommodating.
This car dealer can’t be any more accommodating. From the sales rep to fiancé guy. Follow up is great.
Jan 15, 2023
Always willing to go the extra step for the customer.
Always willing to go the extra step for the customer. Our sales rep, Carl Carpenter was great.
Jan 15, 2023
Lisa is the best very great service and very professional
Lisa is the best very great service and very professional great job she does mike
Jan 09, 2023
Everyone was nice to my Mom & me.
Everyone was nice to my Mom & me.Would recommend anyone to come here for a good experience
Alex Levando
Sales and Leasing Consultant
Jan 22, 2023
The service was excellent The stuff was
The service was excellent The stuff was professional and Alex is very helpful And please to work with
Jan 12, 2023
Alex left after his shift at 5 PM.
Alex left after his shift at 5 PM. My plan was to come in the following day to pick up my new Lexus vehicle. Alex came back to the dealership and completed the transaction. He is an extremely kind, considerate and knowledgeable sales person. Lexus treated me. like royalty. Today I will schedule my class to learn how to use the vehicle. It was far too late last evening, but nonetheless everybody was so nice.
Jan 02, 2023
Excellent salesperson and staff.
Excellent salesperson and staff. Very fair pricing. Will buy my next car here too. Loved the whole experience
Dec 24, 2022
The dealership was very professional and handling this
The dealership was very professional and handling this new car. My only complaint is the missing key fob.
Aug 01, 2022
Exceptional customer experience and great service; will
Exceptional customer experience and great service; will definitely refer friends and family. Thank you Alex!!
Brad Smith
Sales and Leasing Consultant
Jan 20, 2023
Always can expect prompt and excellent service.
Always can expect prompt and excellent service. Staff is always courteous and eager to please.
Jan 18, 2023
The salesman Brad Smith was pleasant to work with and the
The salesman Brad Smith was pleasant to work with and the process was painless. The price agreed upon was increased at the finance directors office by $141.25 and Brad is investigating why this happened .
Jan 03, 2023
Brad was a pleasure to deal with.
Brad was a pleasure to deal with. The full transaction took 2hour start to finish. Very easy buying experience. Good selection and fair price. Thanks Don & Chelsea Bledsoe
Dec 23, 2022
Bad Smith —-Great salesman, and Sara in technology is
Bad Smith —-Great salesman, and Sara in technology is outstanding. Incredible knowledge and patience. Service department leaves much to be desired. Try to push repairs that aren’t necessary. Not sure that’s legal.
Dec 15, 2022
I've owned lexus since 1990.
I've owned lexus since 1990. Jason is the BEST. Car washes could be improved.
Tim Eldridge
Service Manager
Jan 29, 2023
They did not rotate tires as required.
They did not rotate tires as required. Showed Tim and he had it done properly.
Jan 29, 2023
Service experience used to be top notch every time.
Service experience used to be top notch every time. Since new owners bought it, Friday was the worst experience I’ve had in over 4 years from scheduling online (could not pick my advisor) to leaving a message and no one called me back. I waited 15 min in long line to check in for 9:20 appt and then waited 20 min because there was a mix up with my keys to pick up my car. Cashier was more focused on eating than getting my keys. I left cashiers office with no keys. The guys bringing my car up thought I would have keys which makes no sense because they are supposed to drive my car up. I went back to cashier and finally she found them in my advisers office. My adviser is still great - no change there but employees checking people in, cashiers, and those bringing cars up don’t seem to know what they are supposed to do. I hope the new owners work out the kinks and get back to how it used to be. Online and in person.
Jan 28, 2023
Great to deal with.
Great to deal with. Easy to get loaner car. Only issue was had to wait over 20 minutes to see our guy and appt was at 8 am. They only open at 7:30
Jan 26, 2023
Service is very thorough but never pushy.
Service is very thorough but never pushy. Our account manager is pleasant, attentive, and knowledgeable.
Jan 26, 2023
Service is always on point quick nice and easy makes for
Service is always on point quick nice and easy makes for a easy in and out.
Lisa Rubendunst
Service Manager
Jan 30, 2023
Roadside assistance was three hours sending at tow truck
Roadside assistance was three hours sending at tow truck and I use a cane with my arm in a sling in hot weather. Very discourteous and endangering this 76 year old lady who was only 25 yards from a very busy Highway 776. The tow truck driver jumpstarted the car and the Lexus dealership said they replaced the battery. It did not have s loaner car for me, requiring me to rent a car at my own expense. They kept the cast for three days to replace the battery on a two-year-old car. None of this adds up.
Jan 29, 2023
You all are ctooks.
You all are ctooks.your dealership is not a comfortable place to go. You all never answer the phone.tried to charge.i me double what lexus of Wesley chapel charged for a battery. I have moved to them.they are ist class.
Jan 29, 2023
Excellent service response was great to good care of the
Excellent service response was great to good care of the car and returned it spotless
Jan 29, 2023
Lisa Rubenstadt is simply amazing!
Lisa Rubenstadt is simply amazing!! She’s so efficient and makes you feel as if you’re her only customer. So reassuring and helpful!! I definitely go the extra mikes to see her!! It’s just like the “good, old fashioned service! “ wish the world had more of Lisa’s in it!
Jan 26, 2023
Lisa was extremely patient and helpful.
Lisa was extremely patient and helpful. She answered all my questions and minimized my time spent at dealership.
Eric Gruendl
Sales and Leasing Consultant
Jan 20, 2023
I was surprised at how quickly they serviced my vehicle
I was surprised at how quickly they serviced my vehicle The text communication system works well
Jan 15, 2023
Fair and easy negotiation.
Fair and easy negotiation. Would definitely recommend for anyone looking for a used car or new vehicle.
Jan 02, 2023
The whole process was the best.
The whole process was the best. Eric answered all my questions and helped us with everything
Dec 09, 2022
Everyone was very professional and respectful on arriving
Everyone was very professional and respectful on arriving at a deal on the vehicle we purchased
Dec 07, 2022
Salesman was good.
Salesman was good. Quality of vehicle excellent nice comfortable couches on showroom floor etc etc etc
Scott Franzinger
Sales & Leasing Consultant
Jan 24, 2023
Scott did a great job finding the car for us.
Scott did a great job finding the car for us. Knowledgeable , professional and personable made our purchase very easy and enjoyable. Thanks Scott
Jan 24, 2023
Ez to work with and very helpful …very professional and
Ez to work with and very helpful …very professional and considerate have had 7 Lexus from them
Jan 24, 2023
Great nice job friendly clean dealership would be nice if
Great nice job friendly clean dealership would be nice if we received two keys!! Had to repair scratches on front of the car
Jan 17, 2023
Good experience overall.
Good experience overall. easy to do business with. I would buy from here again. a
Jan 16, 2023
Scott is honest and personable!
Scott is honest and personable! Highly recommend! He answered all our questions in a very timely manner and made sure we were taken care of and protected, not just the dealer.
Kevin White
Sales Manager
Jan 29, 2023
Ok the test drive was productive.
Ok the test drive was productive. Negotiations were to the point and the result was acceptable.
Jan 24, 2023
Ana (and Kevin) certainly saved Lexus of Sarasota‘s
Ana (and Kevin) certainly saved Lexus of Sarasota‘s reputation. Whoever the fellow was that addressed me when I first walked I was obviously not interested in actually selling a car. Because of his lack of interest in selling me one and his basic rudeness, I had actually walked out of the dealership. Then I realized I needed to speak to the manager and have him address the issue with his sales fellow. This is just not appropriate sales behavior. After speaking with him, and explaining my situation, he went and retrieved Ana for me. It was all sunshine from there! Ana was fantastic! Not only were there, in fact, cars to test drive, she was able to explain the difference between the one I thought I wanted, and the one I ultimately ended up getting. I didn’t even realize they were two different cars. She was extremely helpful . Because they didn’t have what I wanted when I left the first time, she called me and let me know when they did have the car I wanted to test drive. The second time I went in, she was right there to assist and we did our test drive. After that, I was ready to buy the car. There was only one hangup, which was that there were none, nor would there be for about four months. This was a problem for me as I really needed a new car sooner than later. I went ahead and contracted for it anyway. When I got home, I did call some other dealers in Florida and discovered that North Miami had what I was looking for, and would have it ready within two or three weeks. I contacted Ana to let her know that I would probably be canceling the deal. She understood when I told her why, though I’m sure it was disappointing. However, just a couple days later, I received a text from her saying that another customer had decided not to take a car they had pre-ordered. It happened to be exactly the right style and color that I wanted. As of now, I am the happy owner of the new Lexus RX 350. Thank you, Ana!
Jan 21, 2023
Pleasant experience.
Pleasant experience. Clean and accommodating for the customer. Ana was very patient and understanding when I experienced a delay with my financing.
Jan 18, 2023
There is a big black tape on my feder holding it in lace.
There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit!
Jan 07, 2023
Marshall is the BEST!
Marshall is the BEST! I'm about of town buyer and he had everything ready for me when I arrived. He is extremely personable, professional, and customer focused. My experience was phenomenal! Thanks, Marshall!!!
Jeff Serensky
Sales and Leasing Consultant
Jan 23, 2023
Minor service handled by appointment Gave me a loaner
Minor service handled by appointment Gave me a loaner to run some errands and have lunch. Car was done and cleaned when I got back
Dec 29, 2022
Very accommodating and attentive staff.
Very accommodating and attentive staff. My salesman Jeff Serensky did an excellent job without any pressure.
Dec 22, 2022
The whole staff was wonderful and working with me on my
The whole staff was wonderful and working with me on my trade for my brand new Lexus. Thank you for a wonderful experience. I will definitely be referring this dealership to others.
Dec 17, 2022
I started the process online because I am quite far from
I started the process online because I am quite far from the dealership. Jeff was amazing in answering my questions via text, Internet, and email- very patient and thorough. I knew I wanted to deal with him and the hour and a half drive was worth it. The staff, overall, made the process, easy, and they made sure we finished the transaction within a few hours so we could make it to a family commitment on time. Really great experience!
Dec 05, 2022
I just bought my 3rd car from Lexus of Sarasota from
I just bought my 3rd car from Lexus of Sarasota from Bill, Chez and the gang! The process was made very easy and I will continue to maintenance my car through them.
Myke Tovar
Internet Sales
Jan 05, 2023
Knowledgeable, professional, clean and welcoming
Knowledgeable, professional, clean and welcoming environment. If you are interested in purchasing a vehicle, I recommend you visit the dealership.
Dec 20, 2022
Staff was friendly and helpful and made our car buying
Staff was friendly and helpful and made our car buying experience as stress free as possible
Nov 26, 2022
Mark with a pleasure to work with during my new car
Mark with a pleasure to work with during my new car purchase. He and Myke Tovar were attentive and provided great assistance. They worked well as a team and were very attentive to my car needs.
Nov 25, 2022
The attentiveness stood out in my mind.
The attentiveness stood out in my mind. Low pressure as well. Should not have added the ‘protective’ options prior to sale though, we almost walked at that point.
Nov 14, 2022
Great experience.
Great experience. We saw the UX 200 online and Greg Brock helped to answer any and all questions we had. He even went about and beyond while he was out sick to ensure we were taken care of and passed us on to Myke Tovar. The process was smooth, fast and they even accommodated the request for the bow. Will definitely be back.
Shaun Mathis
Sales Manager
Jan 29, 2023
Very high end dealership with a family feel .
Very high end dealership with a family feel .. everyone I worked with was very personable and knowledgeable.
Jan 25, 2023
Shaun was very knowledgeable and helpful in explaining
Shaun was very knowledgeable and helpful in explaining the differences between the two vehicles we were considering. He was fair to deal with, very pleasant and very professional. All in all a good experience at Lexus.
Jan 20, 2023
Great car buying experience!
Great car buying experience! Highly recommend Marshal and all the fine folks at Sarasota Lexus. They worked hard to make sure we got the deal done as promised!
Jan 18, 2023
There is a big black tape on my feder holding it in lace.
There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit!
Jan 15, 2023
Lexus service center is very attentive to my problems and
Lexus service center is very attentive to my problems and very proficient in their workmanship and I appreciate them and thank them for all the work they have done in the past and be doing in the future for me just like to say thanks
Devyn Williams
Sales and Leasing Consultant
Jan 30, 2023
Premises were clean.
Premises were clean. Hospitality area was modern and offerings were sufficient. Personnel were welcoming and pleasant.
Jan 01, 2023
Friendly and effeciant.
Friendly and effeciant. Kenny your business manager was outstanding and very friendly as well as complete
Dec 28, 2022
We appreciated Devyn.
We appreciated Devyn. He was knowledgeable without being pushy. We couldn't have had a better experience! He should be commended for being a man of his word and putting the customer first. We are very happy customers!
Dec 27, 2022
Our interactions with our sales person was exceptional.
Our interactions with our sales person was exceptional. He was knowledgeable, professional and friendly. He was not pushy in any way
Dec 22, 2022
The whole staff was wonderful and working with me on my
The whole staff was wonderful and working with me on my trade for my brand new Lexus. Thank you for a wonderful experience. I will definitely be referring this dealership to others.
Marshall Jones Jr.
Sales
Jan 22, 2023
Walked in to just look and ended up purchasing my car.
Walked in to just look and ended up purchasing my car. Marshall was very knowledgeable about the car
Jan 21, 2023
Easy to work with, extremely friendly.
Easy to work with, extremely friendly. Pleasure doing business with Marshall. Fair on the valuing with my trade.
Jan 20, 2023
Great car buying experience!
Great car buying experience! Highly recommend Marshal and all the fine folks at Sarasota Lexus. They worked hard to make sure we got the deal done as promised!
Jan 19, 2023
Marshall and everyone at Lexus of Sarasota was amazing to
Marshall and everyone at Lexus of Sarasota was amazing to work with! Marshall is super responsive, knowledgeable, and personable. He made the process easy. We appreciate everyone’s hard work to get our deal done, and we are very happy customers!
Jan 19, 2023
So yesterday my husband and I started out on an adventure
So yesterday my husband and I started out on an adventure to find me a Mercedes Benz. We stopped at a few stores but just did not find the one that satisfies my taste. So we decided to try one last dealer which happens to be Lexus of Sarasota. From the moment we spoke to Marshall Jones on the phone we could tell how welcoming and warm he is. On top of that, I was more impress when he actually sent us a video of the vehicle I was interested in and he did not disappoint us when we got there. It is a gem! After meeting him in person we realized that he was being authentic and also very knowledgeable of the the buying process including what we should expect, and he kept us abreast every step of the way as we waited during the transaction process. He was also able to share some background information of the previous owner handlings of the vehicle which actually put our mind even more at ease. I drove off in my new vehicle feeling very satisfied. Marshall you’re a pleasant, patient and accommodating salesman. And I thank you very much for your attentiveness towards our needs.
Austin Guzman
Sales & Leasing Consultant
Jan 14, 2023
Austin provide excellent support and took the initiative
Austin provide excellent support and took the initiative to ensure the purchase was effortless and without surprises.
Jan 09, 2023
All my concerns and questions were answered.
All my concerns and questions were answered. We were treated with respect. We felt our service manager, Tim, did all he could for us. In comparison to other Lexus dealers, Lexus of Sarasota is way out in front.
Dec 29, 2022
Mark was my first contact through the email, he made it
Mark was my first contact through the email, he made it clear about the inventory. Austin was the on site sales, both of them are very professional and straightforward, we are happy to have the ideal one.
Dec 28, 2022
Excellent service!
Excellent service! Knowledgeable staff, pleasant atmosphere. We love coming back to Lexus for our new vehicles!
Dec 22, 2022
The whole staff was wonderful and working with me on my
The whole staff was wonderful and working with me on my trade for my brand new Lexus. Thank you for a wonderful experience. I will definitely be referring this dealership to others.
Ana Lima
Sales and Leasing Consultant
Jan 31, 2023
Leo Brinetti was the sales representative I worked with
Leo Brinetti was the sales representative I worked with and I found Leo to go above and beyond my expectations. From the start Leo was helpful, informative, knowledgeable and respectful. While there was a bit of a wait to finalize the transaction Leo would continue to check on me with a status update. Very thorough and complete I would recommend Leo and be happy to have him represent me again. Anthony Ross
Jan 30, 2023
Ana was amazing and incredible to work with.
Ana was amazing and incredible to work with. Beyond nice and very helpful! I highly recommend Ana!
Jan 30, 2023
Great place, Ana was very easy to work with and was very
Great place, Ana was very easy to work with and was very patient with us. She stayed past closing time and was so sweet!
Jan 29, 2023
Very high end dealership with a family feel .
Very high end dealership with a family feel .. everyone I worked with was very personable and knowledgeable.
Jan 28, 2023
Big thanks to Chris Lima and Ana Lima for making a deal
Big thanks to Chris Lima and Ana Lima for making a deal work when I did not think it was possible. All the staff here were very helpful and friendly. Very much appreciate the new Hellcat! See Ana for your sales needs! Beautiful place also!
Mark Brown
Sales and Leasing Consultant
Jan 28, 2023
Very professional Mark Brown and chez did everything they
Very professional Mark Brown and chez did everything they could to make this deal happen I am very pleased.
Jan 18, 2023
Overall it was a Great experience.
Overall it was a Great experience. I would recommend to friends and family and I’m very happy with my new RX
Jan 16, 2023
Throughout the entire process, from identifying &
Throughout the entire process, from identifying & spec’ing the vehicle I wanted to closing the deal, Mark was very attentive and responsive. Being able to provide documents & complete forms online ahead of time meant less time spent at the dealership on closing day.
Jan 14, 2023
Austin provide excellent support and took the initiative
Austin provide excellent support and took the initiative to ensure the purchase was effortless and without surprises.
Jan 14, 2023
Mark Brown did a fantastic job with finding the vehicle
Mark Brown did a fantastic job with finding the vehicle we wanted. We were very particular with our options and color requirements, Mark was consummately patient and diligent with his communication with us. We were very excited to hear the model and options we were interested in was available. Joe in finance was very informative and helpful. The finance process, which is typically tedious, was easy and quite pleasant because of Joe and Chris Lima’s friendly and professional approach. We highly recommend Mark Brown and Sarasota Lexus to anyone looking for a new vehicle. Thanks Mark, Joe and Chris for such a pleasant experience! We LOVE our new Lexus!
Leo Brinetti
Sales & Leasing Consultant
Jan 31, 2023
Leo Brinetti was the sales representative I worked with
Leo Brinetti was the sales representative I worked with and I found Leo to go above and beyond my expectations. From the start Leo was helpful, informative, knowledgeable and respectful. While there was a bit of a wait to finalize the transaction Leo would continue to check on me with a status update. Very thorough and complete I would recommend Leo and be happy to have him represent me again. Anthony Ross
Jan 31, 2023
Walking in the door I found all who I encountered to be
Walking in the door I found all who I encountered to be helpful and kind
Jan 28, 2023
Got me set up with a solid car.
Got me set up with a solid car. Staff was friendly. I definitely recommend it for anyone looking for a good ride.
Jan 11, 2023
Leo went the extra mile to assist me with my lease buyout
Leo went the extra mile to assist me with my lease buyout and provided excellent service through the entire process!
Jan 10, 2023
Outstanding service and great customer relations
Outstanding service and great customer relations specially Leo the sale's man and Kenny the financial manager. Best in town.
Armando Gonzalez
Sales & Leasing Consultant
Jan 28, 2023
Waiting 3 weeks for a car detail is insane .
Waiting 3 weeks for a car detail is insane . It’s apart of having a warranty…what’s the point if I have to come out of pocket somewhere else just for a cleaning
Jan 12, 2023
Alex left after his shift at 5 PM.
Alex left after his shift at 5 PM. My plan was to come in the following day to pick up my new Lexus vehicle. Alex came back to the dealership and completed the transaction. He is an extremely kind, considerate and knowledgeable sales person. Lexus treated me. like royalty. Today I will schedule my class to learn how to use the vehicle. It was far too late last evening, but nonetheless everybody was so nice.
Jan 07, 2023
The dealership was neat and clean.
The dealership was neat and clean. The sales man was accommodating. Was not happy with the fact that we were told that it had an automatic charging station for the phone only to find out that was not true. We were also told that it came with a protection package advantage plan only to find out that we had to pay for it as an extra feature at closing with the finance person. We still have not received the second key fob that was promised. Promises promises promises. Promises made, promises not kept.
Nov 16, 2022
Everyone is very helpful and I felt I was treated with
Everyone is very helpful and I felt I was treated with respect. It was a good experience overall.
May 26, 2022
My third Lexus lease and as usual David did a great job,
My third Lexus lease and as usual David did a great job, making the process smooth and quick.
Debbie Millis
Service Manager
Jan 29, 2023
This was a lease buy out.
This was a lease buy out. No haggling, great service provided by all concerned. This is a good dealership with a focus on customer satisfaction. Keep it that way and we will be back.
Jan 28, 2023
While very busy, car was serviced in the time I expected.
While very busy, car was serviced in the time I expected. Very professional. Will be back.
Jan 25, 2023
Great communication and service.
Great communication and service. Always accommodating. And respectful. Vehicle always left clean and presentable Great job
Jan 25, 2023
Very warm and welcoming to the guest, promptly greeted my
Very warm and welcoming to the guest, promptly greeted my family, all the staff is friendly, over all a great experience
Jan 18, 2023
Drop off was easy, wait time was within expectations and
Drop off was easy, wait time was within expectations and communication via text was helpful.
Sara Guilbault
Delivery Specialist & Acquisition Manager
Dec 31, 2022
Marshall Jones was a very nice Salesman and knowledgeable
Marshall Jones was a very nice Salesman and knowledgeable would highly recommend him and dealership
Dec 26, 2022
Ana was Amazing!
Ana was Amazing! We spoke to her over the phone while traveling down. She was very professional and accommodating in person. She made this a pleasant experience. I have owned Lexus vehicles over 20 yes. This was the best. She is an asset to this dealership.
Dec 23, 2022
Bad Smith —-Great salesman, and Sara in technology is
Bad Smith —-Great salesman, and Sara in technology is outstanding. Incredible knowledge and patience. Service department leaves much to be desired. Try to push repairs that aren’t necessary. Not sure that’s legal.
Dec 12, 2022
She was very kind and tried her best.
She was very kind and tried her best. She made it a lot less nerve wracking and explained things in the best way possible.
Dec 09, 2022
Great assistance, very accomodating and will guide all
Great assistance, very accomodating and will guide all the way to the process of owning the lexus car
Christopher Lima
General Manager
Jan 30, 2023
Chris Lima went above and beyond.
Chris Lima went above and beyond. It’s not often that you get that kind of attention from a GM. The communication, attention to detail and follow through on his part as well as his supporting staff was amazing! Thank you Chris and the red of the staff.
Jan 30, 2023
Good experience overall.
Good experience overall. Chris was great to deal with. I had a lot of questions and he took time to thoroughly answer them. The team overall was easy to work with.
Jan 29, 2023
Christopher Lima made my experience with Lexus
Christopher Lima made my experience with Lexus unforgettable. He is an asset to Lexus I truly appreciate the time he took to help me and for that I will be a returning
Jan 28, 2023
Big thanks to Chris Lima and Ana Lima for making a deal
Big thanks to Chris Lima and Ana Lima for making a deal work when I did not think it was possible. All the staff here were very helpful and friendly. Very much appreciate the new Hellcat! See Ana for your sales needs! Beautiful place also!
Jan 19, 2023
Marshall and everyone at Lexus of Sarasota was amazing to
Marshall and everyone at Lexus of Sarasota was amazing to work with! Marshall is super responsive, knowledgeable, and personable. He made the process easy. We appreciate everyone’s hard work to get our deal done, and we are very happy customers!
Jozef Trzos
Finance Director
Jan 30, 2023
Chris Lima went above and beyond.
Chris Lima went above and beyond. It’s not often that you get that kind of attention from a GM. The communication, attention to detail and follow through on his part as well as his supporting staff was amazing! Thank you Chris and the red of the staff.
Jan 29, 2023
This was a lease buy out.
This was a lease buy out. No haggling, great service provided by all concerned. This is a good dealership with a focus on customer satisfaction. Keep it that way and we will be back.
Jan 25, 2023
Shaun was very knowledgeable and helpful in explaining
Shaun was very knowledgeable and helpful in explaining the differences between the two vehicles we were considering. He was fair to deal with, very pleasant and very professional. All in all a good experience at Lexus.
Jan 24, 2023
It is an extremely busy dealership but they make every
It is an extremely busy dealership but they make every effort to service you as quickly as possible
Jan 24, 2023
Ana (and Kevin) certainly saved Lexus of Sarasota‘s
Ana (and Kevin) certainly saved Lexus of Sarasota‘s reputation. Whoever the fellow was that addressed me when I first walked I was obviously not interested in actually selling a car. Because of his lack of interest in selling me one and his basic rudeness, I had actually walked out of the dealership. Then I realized I needed to speak to the manager and have him address the issue with his sales fellow. This is just not appropriate sales behavior. After speaking with him, and explaining my situation, he went and retrieved Ana for me. It was all sunshine from there! Ana was fantastic! Not only were there, in fact, cars to test drive, she was able to explain the difference between the one I thought I wanted, and the one I ultimately ended up getting. I didn’t even realize they were two different cars. She was extremely helpful . Because they didn’t have what I wanted when I left the first time, she called me and let me know when they did have the car I wanted to test drive. The second time I went in, she was right there to assist and we did our test drive. After that, I was ready to buy the car. There was only one hangup, which was that there were none, nor would there be for about four months. This was a problem for me as I really needed a new car sooner than later. I went ahead and contracted for it anyway. When I got home, I did call some other dealers in Florida and discovered that North Miami had what I was looking for, and would have it ready within two or three weeks. I contacted Ana to let her know that I would probably be canceling the deal. She understood when I told her why, though I’m sure it was disappointing. However, just a couple days later, I received a text from her saying that another customer had decided not to take a car they had pre-ordered. It happened to be exactly the right style and color that I wanted. As of now, I am the happy owner of the new Lexus RX 350. Thank you, Ana!
Davian Kerley
Sales & Leasing Consultant
Jan 24, 2023
It is an extremely busy dealership but they make every
It is an extremely busy dealership but they make every effort to service you as quickly as possible
Jan 18, 2023
We came in just to look and ended up purchasing, but we
We came in just to look and ended up purchasing, but we are very happy, everyone was very helpful and friendly and made the purchase very pleasant.
Jan 04, 2023
Pleased with service from Davian very personal and not
Pleased with service from Davian very personal and not pushy...made us comfortable during negotiations.
Dec 04, 2022
Very professional and no pressure.
Very professional and no pressure. Was a fun atmosphere. The lounge has TVs and beverages.
Sep 04, 2022
Wilde, as a dealership provided stellar service.
Wilde, as a dealership provided stellar service. Every aspect of the sales process was thoughtful and professional! Thank you Wilde!
Jeff Gray
Sales & Leasing Consultant
Jan 24, 2023
I feel Lexus of Sarasota is honest and provided me with a
I feel Lexus of Sarasota is honest and provided me with a good deal on my new car. I felt I got a good price on my trade-in and they provide excellent service.
Jan 02, 2023
Awesome experience!
Awesome experience! Sales team and business department made my purchase a great experience. Thanks for your support and service.
Nov 26, 2022
Great experience!
Great experience! Jeff Gray was awesome and was great to work with and made sure everything was taken care of.
Aug 24, 2022
Curt is very personable and helpful.
Curt is very personable and helpful. Enjoyed the experience. Thank you for your persistence and patience!!
May 31, 2022
Great dealership.
Great dealership. We worked with Jeff Gray and really appreciated his professionalism. Thanks for everything, we will definitely come back again !
Chris Carter
Finance Manager
Jan 29, 2023
Very high end dealership with a family feel .
Very high end dealership with a family feel .. everyone I worked with was very personable and knowledgeable.
Jan 24, 2023
Great nice job friendly clean dealership would be nice if
Great nice job friendly clean dealership would be nice if we received two keys!! Had to repair scratches on front of the car
Jan 22, 2023
The service was excellent The stuff was
The service was excellent The stuff was professional and Alex is very helpful And please to work with
Jan 19, 2023
Marshall and everyone at Lexus of Sarasota was amazing to
Marshall and everyone at Lexus of Sarasota was amazing to work with! Marshall is super responsive, knowledgeable, and personable. He made the process easy. We appreciate everyone’s hard work to get our deal done, and we are very happy customers!
Jan 17, 2023
Amazing experience !
Amazing experience ! I’ve been messaging Ana for a couple days now and went in and got my dream car , a Supra today in a very easy process. I highly recommend this place if you are looking to buy a car!
Kipp Kunz
Asst. Service Leader
Jan 25, 2023
Great communication and service.
Great communication and service. Always accommodating. And respectful. Vehicle always left clean and presentable Great job
Jan 25, 2023
Very warm and welcoming to the guest, promptly greeted my
Very warm and welcoming to the guest, promptly greeted my family, all the staff is friendly, over all a great experience
Jan 18, 2023
There is a big black tape on my feder holding it in lace.
There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit!
Jan 14, 2023
The parts department is always helpful.
The parts department is always helpful. I enjoy using the dealership whenever needed. Parts are not usually in inventory but they are transferred quickly.
Dec 10, 2022
Capable, respectful and efficient people in all
Capable, respectful and efficient people in all departments. We always enjoy visiting this Wilde Lexus.
Damon Mills
Technology Specialist
Jan 29, 2023
Ok the test drive was productive.
Ok the test drive was productive. Negotiations were to the point and the result was acceptable.
Jan 26, 2023
Service is always on point quick nice and easy makes for
Service is always on point quick nice and easy makes for a easy in and out.
Jan 22, 2023
Always consumer oriented and willing to help.
Always consumer oriented and willing to help. Know I will be well taken care of and all issues addressed/corrected. Have been buying cars from the same sales person, Tom McOmber, for more than 15 years; he is exceptional.
Jan 07, 2023
The dealership was neat and clean.
The dealership was neat and clean. The sales man was accommodating. Was not happy with the fact that we were told that it had an automatic charging station for the phone only to find out that was not true. We were also told that it came with a protection package advantage plan only to find out that we had to pay for it as an extra feature at closing with the finance person. We still have not received the second key fob that was promised. Promises promises promises. Promises made, promises not kept.
Dec 10, 2022
Marshall, Ana, Dammon, Joz were awesome!
Marshall, Ana, Dammon, Joz were awesome! My experience with them was the top 10. Greatest